Privacy Policy
At UMA ENGINEERS, we are dedicated to safeguarding the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services. By continuing to use our platform, you agree to the terms described below.
1. Information We Collect
We may collect the following types of information to ensure smooth service and communication:
• Personal Information – such as your name, contact number, email address, shipping and billing details, and payment information.
• Transaction Data – including order details, purchase history, documents and interactions with our customer support team.
• Technical Data – such as IP addresses, browser type, and cookies used for performance analytics and improving user experience.
2. How We Use Your Information
We use your information responsibly and only for legitimate business purposes, including:
• To process orders, payments, and deliveries efficiently.
• To provide customer support and resolve issues or disputes.
• To comply with legal and regulatory obligations.
• To send promotional updates, newsletters, or offers (only if you have opted in).
3. Data Sharing & Security
Protecting your privacy is our priority. We maintain strict control over your personal data.
• No selling or renting: We never sell, rent, or trade your personal information to third parties.
• Limited sharing: We may share necessary details with trusted service providers (such as payment gateways or logistics partners) solely for completing your
orders.
• Security protection: We implement strong encryption, firewalls, and other security practices to prevent unauthorized access, misuse, or theft of your data.
4. Cookies & Tracking Technologies
Our website uses cookies and tracking tools to enhance your browsing experience and analyze site performance.
• You can manage or disable cookies in your browser settings.
• Please note that disabling cookies may affect some website features and functionality.
5. Data Retention & Deletion
We retain customer data only for as long as necessary for business, legal, or operational purposes.
• You may request modification or deletion of your personal information.
• All such requests will be verified and processed in line with applicable data protection laws.
6. Third-Party Links
Our website may include links to third-party websites or external services.
• UMA ENGINEERS is not responsible for the content, privacy practices, or policies of third-party sites.
• We encourage you to review their privacy policies before sharing personal data.
7. Policy Updates
We may update or modify this Privacy Policy from time to time to reflect new practices or legal requirements.
• Any updates will be posted on this page.
• Continued use of our website or services after such updates indicates your acceptance of the revised policy.
8. Contact Information
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
Contact Us
We'd love to hear from you! If you have any questions, feedback, or need assistance, please feel free to reach out to us using the contact details provided. Our team is here to help and will respond as soon as possible. Thank you for getting in touch!
Phone
Office
Shed No. 6, Varahi Industrial Estate
Chandlodiya Road, Ahmedabad
India 382481